How to Join Your Online TeleRehab Session

 5 min read

This guide assumes that you already have an online appointment booked in with your provider. You will want to reach out to your clinic directly if you are unsure!

Let’s get you connected for that upcoming video call! We recommend using the latest version of Chrome on your desktop or laptop computer.

To join your session on an iPhone or iPad, hop over to the following guide: iPad/iPhone TeleRehab Instructions

Have you Verified your Jane Account?

You may have been receiving our emails and SMS appointment reminders, but that doesn't mean that you have ever gone into your Online Booking account to verify your information. This Must be done prior to your TeleRehab Online Session. For details on how to do this, see Troubleshooting Your Online Appointment

 

There are two ways you can begin your Online Appointment.

1. Join via Email Appointment Reminder

You will receive an Appointment Reminder email sent to you by your provider 30 minutes before your scheduled appointment time.

Click the button at the bottom of the email to begin: